Anonymous wrote:Thank you so much for the information. How long was your Iphone active before you realized about your voicemails? I have had mine for 11 days.
Anonymous wrote:Anonymous wrote:I FOUND A SOLUTION!! I WAS ABLE TO GET MINE BACK!!this thread
Scroll down to the second paragraph to skip my story and see what i did to recover my voicemails!!
Sorry for the caps I just wanted to make sure you saw this because it is time sensitive.... I am in a very similar situation to you, I purchased the Iphone and activated it, I got walked through by an iphone tech and was never told about the whole voicemail thing. My grandmother passed away April of 2010 and I like to listen to her voicemails, I have about 12 of hers, I realized this morning I no longer had access to them. I called Verizon about 6 times crying hysterically since she was like my mother who raised me, and lived with me my whole life! ... They all said oh no they are completely gone there is no way to recover blah blah blah. I knew it todays world, this was VERY unlikely!!
I got home and this was the FIRST thing I did ..
1. Shut off new I-phone that is currently activated
2. Went online to the VZW website and followed steps to RE-ACTIVATE my OLD cell phone (Droid X)
3. After it was activated on the verizon website by entering info like your phone number, and serial number on the phone(before i did the *228 as recommended by verizon) I called me voicemail on my old phone as usual by dialing my number and pressing my password
4. TADAA!! I had all my old messages!! They were all still there!!
It is important to shut off your currently activated iphone because it might not work, both phones will be trying to access the network and will cause an authentication issue, which if you forget, and this happens call verizon they will fix it in 2 seconds.
Second, I did get a weird message when i was calling my voicemail that said i didnt have access to the system, however i stayed on the line and all my old voicemails were there.
Verizon gives you options on how to save your messages but heres what I did... Once i accessed them on my old phone, I called my voicemail and put my speaker on, i turned my iphone back on and in "Utilities" opened the voice memos and recorded each voicemail individually. i just put my voicemal on speaker and held it right next to my iphone the quality of the recordings were perfect!! I then "shared" each voice note and emailed them to my gmail so if i lookse my phone i will still have them online, in my email.
I really hope this helps, I COULDNT believe Verizon techs couldnt tell me this or know about this, I, an a someone who never worked for verizon thought of this idea on my own and crossed my fingers i was so desperate those voicemails meant more to me than 10million dollars would be!!
I called verizon and flipped out on them. I made it a point to come back to this blog and give my response because i know EXACTLY how you feel its horrible feeling, i literally cried all day... oh verizon offered be, a 12 year customer, 20 dollars for my trouble.... i told them to shove it and didnt want it....
if you need me to go into more detail feel free to email me! dianasabra12@gmail.com good luck hun!!
I just tried this method but it didn't work for me! Just wondering, was this before or after you set up the voicemail on your new iphone?
Anonymous wrote:I FOUND A SOLUTION!! I WAS ABLE TO GET MINE BACK!!
Scroll down to the second paragraph to skip my story and see what i did to recover my voicemails!!
Sorry for the caps I just wanted to make sure you saw this because it is time sensitive.... I am in a very similar situation to you, I purchased the Iphone and activated it, I got walked through by an iphone tech and was never told about the whole voicemail thing. My grandmother passed away April of 2010 and I like to listen to her voicemails, I have about 12 of hers, I realized this morning I no longer had access to them. I called Verizon about 6 times crying hysterically since she was like my mother who raised me, and lived with me my whole life! ... They all said oh no they are completely gone there is no way to recover blah blah blah. I knew it todays world, this was VERY unlikely!!
I got home and this was the FIRST thing I did ..
1. Shut off new I-phone that is currently activated
2. Went online to the VZW website and followed steps to RE-ACTIVATE my OLD cell phone (Droid X)
3. After it was activated on the verizon website by entering info like your phone number, and serial number on the phone(before i did the *228 as recommended by verizon) I called me voicemail on my old phone as usual by dialing my number and pressing my password
4. TADAA!! I had all my old messages!! They were all still there!!
It is important to shut off your currently activated iphone because it might not work, both phones will be trying to access the network and will cause an authentication issue, which if you forget, and this happens call verizon they will fix it in 2 seconds.
Second, I did get a weird message when i was calling my voicemail that said i didnt have access to the system, however i stayed on the line and all my old voicemails were there.
Verizon gives you options on how to save your messages but heres what I did... Once i accessed them on my old phone, I called my voicemail and put my speaker on, i turned my iphone back on and in "Utilities" opened the voice memos and recorded each voicemail individually. i just put my voicemal on speaker and held it right next to my iphone the quality of the recordings were perfect!! I then "shared" each voice note and emailed them to my gmail so if i lookse my phone i will still have them online, in my email.
I really hope this helps, I COULDNT believe Verizon techs couldnt tell me this or know about this, I, an a someone who never worked for verizon thought of this idea on my own and crossed my fingers i was so desperate those voicemails meant more to me than 10million dollars would be!!
I called verizon and flipped out on them. I made it a point to come back to this blog and give my response because i know EXACTLY how you feel its horrible feeling, i literally cried all day... oh verizon offered be, a 12 year customer, 20 dollars for my trouble.... i told them to shove it and didnt want it....
if you need me to go into more detail feel free to email me! dianasabra12@gmail.com good luck hun!!
Anonymous wrote:So DH decided as a surprise to get me a verizon iphone for Valentine's Day, and he had it set up and my phone number switched to it without my knowing. The issue is that now I cannot access my old voicemail - which I have had saved on my verizon cellphone for years. The messages are extremely important to me, as there are several from my mother, who died two years ago, and these are all I have of her voice. I am completely panicked, as I just googled and it says "Save your voicemail before you switch to the iphone." DH did not do this, and now I am so afraid that I have lost the messages from my mother. Talk about a Valentine's day present gone awry. Does anyone have any advice or suggestions as to how I might get my messages back?
Thanks very much.
Anonymous wrote:Your story is heartbreaking OP! I think you should call Verizon direcly asap to see if they can help you--I just got an Iphone and have not set it up, but in the instructions it says that you should back up old meesages because once you activate your Iphone, you will not have access to your old VM and all messages will be erased.
So sorry to have to tell you this! I hope they can get your messages back for you!
Anonymous wrote:So DH decided as a surprise to get me a verizon iphone for Valentine's Day, and he had it set up and my phone number switched to it without my knowing. The issue is that now I cannot access my old voicemail - which I have had saved on my verizon cellphone for years. The messages are extremely important to me, as there are several from my mother, who died two years ago, and these are all I have of her voice. I am completely panicked, as I just googled and it says "Save your voicemail before you switch to the iphone." DH did not do this, and now I am so afraid that I have lost the messages from my mother. Talk about a Valentine's day present gone awry. Does anyone have any advice or suggestions as to how I might get my messages back?
Thanks very much.