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Home Improvement, Design, and Decorating
Reply to "got a full in store credit refund for my 2007 leather Kramfors from IKEA today PSA"
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[quote=Anonymous]Huh...we have the same couch and it's been the opposite, it's held up fabulously save for some cat scratch action and a pocket-knife-in-the-back-pocket-while-sitting incident (which only cost $20 to repair, thank goodness). And we've had ours at least 6 years, and it's moved 3 times. And whatever your kids did to yours, ours probably did worse (we have 2 boys under 5). So I think Ikea's warranty is spot on, perhaps you got a bad batch or their production went downhill at a certain point. And it's really good to know that for the products that they DO warranty, that they'll honor it.[/quote]
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