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Beauty and Fashion
Reply to "Garnet Hill"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I rate them highly on merchandise, super low on customer care. Their shipping is quite high and doesn't even entitle you to free returns. Love their stuff, but at this point I won't purchase from them again. The shipping stuff is nonsense I don't want to deal with again.[/quote] Totally agree. I like a lot of their stuff but having to pay for shipping & returns really drives me nuts. I would buy SO MUCH MORE from them with free shipping & returns. [/quote] +1[/quote] +2. If you need to return, you're out almost $30 on the shipping costs to receive and send back. So you feel pretty burned when something doesn't work out. (Currently dealing with a coat return, also sized huge to second some others re: sizing.)[/quote]
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