What to do if you believe your IP address is blocked

[jsteele]

Because DCUM does not requires logins and is therefore an easy target for spam and other forms of abuse, we use a combination of manual and automatic blocks on IP addresses. Most blocks only last 24 hours. If you believe that your address has been wrongly blocked, do the following:

Go to:

http://www.myipaddress.com

while using the blocked address. Note the IP address displayed. Then, using a device or address that still allows connectivity, use the "report" button to report the address. If you desire feedback on your report, start a new thread in this forum and use the "report" button on that post.

IMPORTANT: DCUM only uses IPv4 which means that the addresses you report must be IPv4 addresses. They are formatted like this:

xxx.xxx.xxx.xxx (all "x"s will be numbers and there might be only one or two of them in each section rather than three.) Here is an example of an IPv4 address: 142.250.31.104.

Many users have been reporting IPv6 addresses. This is a newer addressing scheme that is not used by DCUM. IPv6 addresses are much longer and look like this:

xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx (all "x"s will be replaced by a combination of letters and numbers and each section will have between 0 and 4 characters.) Here is an example of an IPv6 address: 2607:f8b0:4004:c0b::68 (we don't use these).