WWYD Bed Bath Beyond shipped double order

[Anonymous]

Costco sent us two items that were each about $400. I called and they said I could buy it or return it. Would take awhile for them to figure out the return sticker info but they would do it or I could drop off in store. I’m there weekly so I figured I’d just drop it off. Then we decided to keep it so I called back to pay. Three calls and hours on hold and they could never figure out how to process a payment. They sent an email asking me to call back but I was done waiting on hold. Figured if they really wanted their money they would call or charge the card I gave them. They never did and it’s been a year.

[Anonymous]

OP do the right thing and tell them. Come on.

[Anonymous]

REI sent me someone else’s order by mistake. It was $300 worth of clothing. I called them and they were grateful to know the mistake and yes they wanted it back. They sent a pre-paid UPS label. Not hard.

[Anonymous]

Anonymous wrote:This happened to me a couple months ago and I ended up contacting them. They said I can return the extra one just by going to UPS and shipping it and when I said I’m not doing that, they said they’ll schedule a pickup at my house. No one ever came.

Amazon has told me that before, and no one came to pick up the item sent in error.

[Anonymous]

Anonymous wrote:This has happened to me before and I did a search on it. The FTC calls it "a gift". So if you want to accept the gift, keep it and have four. If you want to accept the gift and no longer need the ones you ordered, return them for a refund and keep the gifted two.

https://consumer.ftc.gov/articles/what-do-if-youre-billed-things-you-never-got-or-you-get-unordered-products#unordered

Happened to me once - Target sent me a $100 stick vacuum. I didn’t order it but my info was on the shipping label. I got to keep it and it’s been handy as a spare

[Anonymous]

DH ordered me a Coach purse and they sent two. Returned one. They refunded the purchase. Free purse.